Blackberry certificate will be frozen in Indonesia

Depkominfo will freeze the certificate tool of communication devices Ditjen Postel ever published for all product brands issued by RIM Blackberry.

Therefore, the certificate holder for the Blackberry product will not be able melakukat temporary importation of these products. Freezing is done until there are commitment and disbursement of the warranty and after sales service establishment Blackberry products in Indonesia.

Directorate General Postel had a meeting with the RIM to discuss a plan for opening offices in Indonesia after sales service. RIM asked for time to conduct a study to determine the suitability of a branch office which was considered the most fit in Indonesia but until now there is no such certainty.

However, it decided it can no longer extend the attitude of flexibility due to the growth of the BlackBerry has been pretty sharp improvement in Indonesia. "Directorate General Postel has been to give enough tolerance to RIM," he said.

These efforts according to Gatot, also an indirect form of protection from Directorate General Postel to RIM to anticipate a time when adverse conditions occur due to the emergence of legal action from the public due to poor after-sales service.

Especially with reference to Consumer Protection Law that requires businesses (in this case trade BlackBerry products) to obey Among the items Section 4 (h) which states, that the rights of the consumer is entitled to any compensation, damages and / or replacement, if goods and / or services received are not in accordance with the agreement or not as it should.

He stressed, Directorate General Postel, Ministry of Communications and Informatics, still emphasizes the essence of transparency, objectivity, and anti-collusion. Gatot asserts, the public be allowed to monitor the implementation of the decision. "This decision is also still considering the investment climate and also cooperation and trade relations with Canada that Indonesia actually quite harmonious and constructive," he said.

Therefore, he said, if RIM will realize the commitment, then the Administrator will revoke the decision.

However, according to him, the decision to issue the BlackBerry is forced to take because it is a manifestation of the compliance and consistency of implementation of regulations. "To the citizens who already have and will buy a BlackBerry product be assured, that they can still use the BlackBerry," he said.

Gatot stressed that people buy a device that has been certified, labeled, and not a black market product.